We understand that life happens. Therefore, we accept cancellations up to 24 hours in advance. As a courtesy to our therapists and staff, if you do not cancel/reschedule within the 24 hour window, we will require 50% of your service amount to cover our therapists time and time lost that another booking could have occurred. We will accept your appointment up to 15 minutes late but your time will be shortened by the amount of time you arrived late and you will still be charged for the time of your original booking. If you are more than 15 minutes late we will have to reschedule your appointment and you will still be charged 50% of your service time.

Thank you for your courtesy and understanding!